Frequently Asked Questions
General Questions
Yes! Our designs and production are done locally so as to keep manufacturing costs low, and our prices affordable.
Yes. That’s is why we are in business. We will try as much as possible to match the exact design. If it is something we cannot achieve (rarely) we will inform you and assist you with a design that is close to it.
Yes, we currently offer customisation for all the items we sell.
Yes, as the details of the dimensions and customised options of your sofa is stored in our database, we are able to custom-make an extra set of fabric covers, and sell replacement seat and back cushions for your sofa.
Shipping & Delivery
Currently we only ship locally within Nigeria.
We offer free shipping for all items above N50,000 within Lagos and Ogun.
For other locations, we aim to keep shipping as affordable as possible with our shipping partners. We have a few shipping methods catered for different product category.
- Weight Based Shipping
- Flat Shipping Rate
Flat Shipping Rate is only applicable for bulky furniture, regardless of the number of pieces
Shipping rates are calculated by weight and dimensions of the item.
For orders including furniture customization/made to order, the production lead time is usually between 4 to 7 weeks unless otherwise stated.
By choosing to customize your furniture, every piece of furniture is unique with control over design and specifications. Thus, we need a longer lead time as these furniture are not mass produced, and would require testing for stability and quality.
Generally, for imported furniture, home and décor accessories the lead time is 4 -14 days.
Nope, we understand that sometimes, renovation for your house gets delayed unexpectedly, or you have last-minute changes to your schedule. We provide storage at our warehouse free-of-charge and will arrange for an alternative suitable delivery day.
Yes, you can confirm your purchase months in advance, and we will arrange your items to be shipped and delivered at a later time.
Custom Modular Kitchen
- Select a kitchen configuration based on your preferences and request for quote.
- Submit your contact details and our representative will give you a call to schedule an appointment for our team to visit your home.
- Our experts will share the material samples with you and help you with finalizing the design.
- Our delivery team will install your order within 30 days of receiving the payment.
You can choose from HDF, BWP Plywood, MDF or high quality Particle Board as the primary material for your modular kitchen.
Homemade Furniture kitchens can last for years when attended with some basic care. We recommend you to use Granite or Corian Top to avoid any water seepage into the cabinets.
Homemade Furniture Modular Kitchens are manufactured by our highly trained professional craftsmen at our well-equipped workshop in Lagos
You can choose from a wide selection of accessories, hobs and chimneys from reputed brands. It will be installed along with the modular kitchen at an additional cost.
You can choose from wide range of kitchens accessories based on your requirements.
Homemade Furniture kitchen cabinets do not come with a countertop. However, you can choose a counter-top for your kitchen from a range of options and we will get it fitted for you at an additional cost.
Ideally, we would like to setup the modular kitchen before the countertop is fixed. Our experts will be able to help you with re-fitting queries during site visit.
Homemade Furniture supports a wide range of customization options with expert guidance. Please check with our experts during site visit.
Homemade Furniture Modular Kitchens come with a 1-year warranty for material and manufacturing defects.
We provide free transportation, assembly and installation services.
You will have to pay 60% of the price on confirmation and 40% after completion of manufacturing.
Once the payment is confirmed, it takes 30 days to manufacture, ship and install the modular kitchen unit.
The product will be replaced free of cost in case of any manufacturing defects or damages caused due to mishandling during shipping or installation.
Shopping & Ordering
Order can be placed via the website or simply give us a call on our designated phone number. You could also reach us at [email protected] for any assistance.
Yes we do! Please drop us an email at [email protected] for the latest group deals and promotions.
Account
Simply sign up for an account and fill up the necessary fields and click “Continue”
Please visit the login page and click on “Forgotten Password”, an email with your password will be emailed to you shortly.
Payment
We accept cash, bank transfer and debit card payment via Paystack secured payment gateway from our website.
Collaboration
We work closely with our talented, upcoming local designers/makers. Drop us a mail or give us a call for a discussion over coffee.
If you have other questions that are not listed here, please feel free to call us – 08098957520, email us at [email protected] or chat with us via livechat (located in the bottom, right hand corner of your screen).